Over 1 million regular cleans!
ARISINGCLEANINGSERVICES.CO.UK is committed to ensuring that your privacy is protected and if we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
ARISINGCLEANINGSERVICES.CO.UK may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated 2nd June 2020.
The data we collect
We may collect the following information via our ‘Bookings’, ‘Become A Cleaner’ and ‘Cleaning Franchise Request a Prospectus’ forms :
If you choose to complete the ‘Bookings’ form then our system will also collect the bank information required to set up a direct debit.
What we do with the information we gather
Completing our website forms may result in a response to your enquiry, or the booking of a cleaner, but will not result in you receiving additional marketing information from us. We do not use information received via our forms for direct marketing and do not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
We require this information for the following reasons:
Internal record keeping.
We may follow up an enquiry you have made using the email address or telephone number you have provided, and general communication emails in connection with the service we are providing to existing clients / customers.
We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online in order to prevent unauthorised access or disclosure.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.
Cookies on the ARISINGCLEANINGSERVICES.CO.UK site
Session cookies – We use a session cookie to remember user log-ins for you when logging into our website. Session cookies may also be used to store shopping cart data, recently viewed items, or an authentication across multiple pages.
You can learn more about session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html
Google Analytics – we use this to understand how the ARISINGCLEANINGSERVICES.CO.UK site is being used in order to improve the user experience. Your user data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html
Other information we collect
Social buttons. Some pages of the ARISINGCLEANINGSERVICES.CO.UK site may contain ‘social buttons’. These enable users to share or bookmark the web pages. There may be buttons for: Facebook and Twitter. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of ARISINGCLEANINGSERVICES.CO.UK. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on the ARISINGCLEANINGSERVICES.CO.UK site. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting ARISINGCLEANINGSERVICES.CO.UK, and the specific pages you are on, even if you don’t click on the button if you are logged into their services (e.g. Facebook). You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
External web services. We use a number of external web services on the ARISINGCLEANINGSERVICES.CO.UK site, mostly to display content within our web pages. For example, to display videos we use YouTube. We may also use other services to embed content. As with the social buttons we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of plays, loads, views etc.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email email@example.com.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at firstname.lastname@example.org stating the name and email address in question. We will promptly correct any information found to be incorrect.
How long we store the data for
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and the applicable legal requirements.
The material on our site is given for general information only, and does not constitute professional advice. You should take specific advice before taking a course of action as we do not accept directly or indirectly any responsibility for loss arising directly or indirectly from reliance on information on this site.
Due to the nature of the Internet we cannot warrant that the site and downloads reach you virus-free. You should, therefore, take all appropriate precautions for your own safety.
TERMS AND CONDITIONS
The term ‘ARISINGCLEANINGSERVICES.CO.UK’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
In order to use our contact / enquiry forms / booking forms you must be at least 16 years of age, otherwise it will be necessary for you to specify that you have the consent of the holder of parental responsibility.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Arising Cleaning Services Provide us with regular cleaning on weekly basis, We are very happy with the services they provide.
A really good service, really pleased with the way everything has been dealt with and now have an excellent lady cleaning once a week.
very effective service
i have found Arising Cleaning Services easy to deal with. Using an Agency takes all the administration away from the individual, which is useful.
Contradictory to other reviews, I found Arising cleaning services to be one of the friendliest and honest cleaning agencies in London, Steven Skeen who is the area manager is always on hand to help, I would highly recommend this agency for regular cleaning services, I am a long term client of Arising and happy to give over the phone reviews if required. Would give ten stars if I could.
EXCEPTIONAL EXCELLENT cleaning services from a 3-man team of Mdm Joanna, Mr Sethu & Mdm Chandra!!! So polite, courteous and thorough for the spring cleaning ?????
My cleaner is very friendly and reliable and the head office puts real effort into providing cover if she has to be off for any reason.
Highly recommend this service.
The lady that comes to clean for me every week is charming, helpful, honest and does a better job than I used to do myself. She needs no supervision and sees what she needs to do without being told.
We've been using Arising Cleaning Services for about a year now and are really happy with their service. A suitable cleaner was found really quickly and she is wonderful at her job. When the crisis began and our cleaner had to return to her native country to be with family, Arising were communicative and helpful. Even though we've decided to wait until social distancing regulations are relaxed before getting a new cleaner (if our former one does not return that is), Arising have been in touch regularly and we will definitely be using them again when this situation begins to ease.
I really enjoy the friendly service.
We have used Arising Cleaning Services for about 6 months now. The service has always been excellent. If a cleaner was unable to make a home visit more often than not Arising Cleaning Services has usually been able to find us another cleaner, even at short notice sometimes. And whenever we have either been on holiday or our cleaner has been on holiday our account with Arising Cleaning Services has always been adjusted correctly with absolutely no fuss. I really enjoy the reliable and friendly service we get from Arising Cleaning Services
Satisfaction with arising cleaning..
My experience with Arising Cleaning London has been very satisfactory. The young lady who cleans for me is friendly and very helpful. She likes her job and is keen to make sure I am happy with her work. When she has completed the tasks I've given her, she always asks if there is anything else she can do before she goes.
I could not be happier with my choice of Arising Cleaning Services.
From my initial meeting with Steve, I knew I was in good hands. My cleaner, Viviana, provides me with excellent service and it is a lovely feeling to get home to a freshly cleaned home. I am provided with a very professional service that gives real value for money. It is good to be associated with such people and to know that my home is left in trustworthy hands, I would recommend Arising Cleaning Services to anyone.
Decided after a few years of retiring to employ a cleaner to free up time to get on with all of the things which were needing done around the home and garden. Was a bit worried about employing a stranger and then if we did not gel be left with the emotional hurdle of having to let them go without causing distress to myself or the person concerned. Arising Cleaning Services is ideal in that Staff are fully checked and if something is not right they will manage the process of getting a replacement cleaner.
Friendly and great services…
After three different agencies failed to even show up, Arising showed up on time, gave a quote, arranged a cleaner that week, and was able to arrange substitutes with no hassle. Friendly, great service, cleaning is top-notch.
Best Cleaning Agency In Manchester.
Arising Cleaning Services have been providing regular cleaning services for the last 2 years and I have been very happy throughout! I would highly recommend this agency and the area manager who runs the Manchester office.
My cleaner Carla is very reliable and she is a big help to me and my wife whilst we are at work.
Happy to recommend to any wanting to use this agency.
Great service and experience with Arising Cleaning Services…
Have had a great service and experience with Arising Cleaning Services. We have a dog and it can be difficult finding cleaners who are comfortable and confident with dogs. Steve has managed to accommodate this even at short notice. He has always listened to our feedback and acted on it. Thanks also to Hellen our cleaner who is a lovely person and does an excellent job.